We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, items requested (for delivery services), delivery notes, and other information you choose to provide. Information We Collect through Your Use of Our Services when you use our Services, we collect information about you in the following general categories:
Location Information: When you use the Services for transportation or delivery, we collect precise location data about the trip from the EPICKMEUP app used by the Driver. If you permit the EPICKMEUP app to access location services through the permission system used by your mobile operating system (“platform”), we may also collect the precise location of your device when the app is running in the foreground or background. We may also derive your approximate location from your IP address.
Contacts Information: If you permit the EPICKMEUP app to access the address book on your device through the permission system used by your mobile platform, we may access and store names and contact information from your address book to facilitate social interactions through our Services and for other purposes described in this Statement or at the time of consent or collection.
Device Information: We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.
Collection of Personal Data
“Personal Data” means information about you, from which you can be personally identifiable, including but not limited to your name, official identification card number, birth certificate number, passport number, nationality, address, telephone number, fax number, bank details, credit card details, race, gender, date of birth, marital status, resident status, education background, financial background, personal interests, email address, your occupation, designation and the organisation you work in, the industry in which you work in, any information about you which you have provided to the Company in registration forms, application forms or any other similar forms in whatever format and/or any information about you that has been or may be collected, stored, used and processed by the Company from time to time and includes sensitive personal data such as data relating to health, religious, political or other similar beliefs.
Marketing and promotional purposes
The Company may also use and process your data for other purposes such as (“Additional Purposes”):
To send you alerts, newsletters, updates, mailers, promotional materials, special privileges, and festive greetings from the Company, its partners, sponsors or advertisers;
To notify and invite you to events or activities organized by the Company, its partners, sponsors or advertisers;
To process your registration to participate in or attend an event or activity and to communicate with you regarding your attendance at the event or activity;
To share your Personal Data amongst its subsidiaries, associate companies and jointly controlled entities as well as with its agent, vendor, supplier, partner, contractor or service provider who may communicate with you to market their products, services, events or promotions by way of post, telephone call, short message service (SMS), by hand, by email and/or other electronic means.
Unsubscribe and Revocation of Consent
If you wish to unsubscribe to the processing of your Personal Data for Additional Purposes by the Company, please click on the link “Unsubscribe” which is embedded in the relevant email in order not to receive any email in the future.
If you wish to revoke the consent that the Company has obtained from you for the Purposes stipulated herein, please notify the Company using the contact details stated below.
Disclosure to Third Parties
Your Personal Data may be transferred, accessed or disclosed to third parties for the Purposes and Additional Purposes. Further, the Company may engage other companies, service providers or individuals to perform functions on its behalf, and consequently may provide access or disclose to your Personal Data to such service providers or third parties. The third parties include, without limitation:
The Company’s partners, which include parties with whom the Company collaborates with for certain events, programs and activities; event management companies and event sponsors; marketing research companies; service providers, including, information technology (IT) service providers for infrastructure, software and development work; professional advisors and external auditors, including legal advisors, financial advisors and consultants; and Governmental authorities to comply with statutory, regulatory and governmental requirements.
Your Personal Data may also be shared in connection with a corporate transaction, such as a sale of a subsidiary or a division, merger, consolidation, or asset sale, or in the unlikely event of winding-up.
Access & Correction Requests and Inquiries, Limiting the Processing of Personal Data
Subject to any exceptions under applicable laws of your home nation or Alternate Country, you may request for access to and/or request correction of your Personal Data, request to limit the processing of your Personal Data for the Additional Purposes and/or make any inquiries regarding your Personal Data by contacting:
Acknowledgment and Consent
By communicating with the Company, using the Company’s services, purchasing products from the Company or by virtue of your engagement with the Company, you acknowledge that you have read and understood this Notice and agree and consent to the use, processing and transfer of your Personal Data by the Company as described in this Notice.
The Company has the right to modify, update or amend the terms of this Notice at any time as it deems necessary by placing the updated Notice on the Websites. By continuing to communicate the Company, by continuing to the Company’s services, purchasing products from the Company or by your continued engagement with the Company following the modifications, updates or amendments to this Notice, such actions shall be deemed your acceptance of such modifications, updates or amendments.